We're here to help! Whether you have questions about downloading, gameplay, payments, or account issues, our dedicated support team is available 24/7 to assist you in both English and Urdu.
Get instant help through our live chat feature. Available 24/7 with average response time under 5 minutes. The fastest way to resolve most issues.
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Send us a detailed message and we'll respond within 24 hours. Perfect for complex issues requiring documentation or screenshots.
Response within 24 hours
Speak directly with our support team for urgent issues. Available during business hours with priority for account security concerns.
9 AM - 9 PM PKT
Browse our comprehensive FAQ section for instant answers to common questions about downloads, gameplay, payments, and more.
Visit FAQFill out the form below and our support team will get back to you as soon as possible. Please provide as much detail as possible to help us resolve your inquiry quickly.
Our support team is trained to assist with a wide range of issues. Here's what we can help you with:
Help with downloading the APK, enabling Unknown Sources, installation errors, and device compatibility issues.
Account creation, password resets, phone number changes, verification, and account closure requests.
Deposit issues, withdrawal delays, payment method problems, transaction disputes, and bonus inquiries.
Rules explanations, game mode questions, tournament issues, hand history requests, and strategy guidance.
App crashes, connection issues, performance problems, update errors, and device-specific problems.
Account security, unauthorized access, responsible gaming tools, self-exclusion, and fraud prevention.
We pride ourselves on providing exceptional customer support. Here's what you can expect when you contact us:
Live chat queries receive responses in under 5 minutes on average
Email inquiries are answered within 24 hours, often much sooner
Our support team is available around the clock, every day of the year
Over 95% of support interactions receive positive feedback from players
Our support team provides assistance in both English and Urdu. When you contact us, let us know your preferred language, and we'll ensure you receive help in the language you're most comfortable with.
Many common issues can be resolved quickly. Check these solutions before contacting support:
To help us resolve your issue quickly, please provide the following information when contacting support:
Our FAQ section has answers to the most common questions. Check there first for instant solutions!
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